|Guide reading||Operations and maintenance systems and business support are the most difficult parts of every IT system transformation. At the moment when enterprise IT systems are transforming to cloud architecture, operation and maintenance systems are facing new challenges once again. So in the data center operation and maintenance, operation and maintenance personnel should pay attention to what problems?|
In the era of cloud computing, the construction of IT system has increasingly become a crucial part of enterprise development. Business systems and infrastructure supporting business system operation are usually the primary goals of enterprises. However, the operation and maintenance system, which is the key factor behind the healthy operation of business, is also very important.
Operations and maintenance systems and business support are the most difficult parts of every IT system transformation. At the moment when enterprise IT systems are transforming to cloud architecture, operation and maintenance systems are facing new challenges once again. So in the data center operation and maintenance, operation and maintenance personnel should pay attention to what problems?
In the era of cloud computing, data center operation and maintenance should pay attention to the following points:
Intelligent automated operation and maintenance is a particularly important trend in the era of cloud data center. Public cloud makes infrastructure resources more centralized. Enterprises abandon self-built data centers and use public cloud instead. As a result, infrastructure resources are concentrated in the hands of third-party service providers.
To a certain extent, it makes enterprise operation and maintenance lightweight, and pays more attention to the operation and maintenance of upper application. The heavier infrastructure operation and maintenance in the back end is transferred to the third-party public cloud service providers. The centralization of infrastructure operation and maintenance provides a good living space for automation operation and maintenance, and the light operation and maintenance of enterprise front-end is very important.It can also be presented by intelligent visualization of large data.
Not long ago, a large cloud manufacturer in China launched a BUG due to operational errors, which caused some customers to visit the official network console and use MQ, NAS and other product functions to have problems, resulting in greater impact. In fact, in addition to natural disasters and other reasons, data center operations and maintenance of some security issuesIt is highly likely that the problem is caused by human activities.
In order to avoid human error, the threat from the network should not be underestimated. The centralization of data center resources makes us gradually feel that the trend of large-scale data center failures is becoming more and more obvious. From the perspective of network security, if a vulnerability is exploited, it may cause large data loss or even equipment downtime.Therefore.
Some people in the industry say that compared with traditional IT architecture, cloud data center operation and maintenance management objects are mainly divided into five categories, namely:
The environmental infrastructure part of the computer room includes wind, fire and hydropower; various kinds of equipment, including storage, server, network equipment, security equipment and other hardware resources; system and data, including operating system, database, middleware, application software resources and business data; management tools, including infrastructure monitoring softwareFrom the monitoring software, workflow management platform, report platform and short message platform, we can see that the service provided by a cloud data center to the outside world is the result of multi-service integration. Therefore, when facing a fault, how to trace the fault point accurately in many services is another problem that operation and maintenance personnel need to pay attention to.。
As an indispensable part of cloud computing, cloud operation and maintenance will increasingly show its importance and become one of the core competitiveness of cloud computing. Next step will be to increase the input and practice of artificial intelligence in cloud operation and maintenance, so that data center robots can integrate into more operation and maintenance business scenarios, instead of traditional manual operations, and provide a high degree of self-reliance.Dynamic and intelligent “unattended” cloud data center operation and maintenance solutions.